I specialize in creating content for organizations and brands with a familiar and approachable voice for customers, even on technical topics. I accomplish this through copy writing, customer service, photography, and social media engagement.
My experience includes customer support and content in the outdoor industries, art & creative fabrication, sustainability, and more!
Created content for nonprofit Instagram presence including photography of events and programs and caption writing.
Management of socials included multiple accounts (@ruralartsvt; @sparkvermont) and included Facebook presence and supporting targeted (paid) advertising.
Managed content for and production of print materials including mailings, large-format signage, and reports.
Annual report management included data collection and copy editing, and contracting graphic design & print services.
Event Photography for the Northeast Kingdom Collaborative's Annual gathering, "NEK Together", bringing together leaders and organizations from the region to build community and resilience.
The project included working directly with a graphic designer to ensure photography would seamlessly support the organization's social media, website, and event report production.
Product Expert with Remark Labs, providing insightful real-time interaction with customers to educate, answer technical questions, and convert sales.
Specialty brand areas include bicycling, hiking, and apparel.
Contributing writer for vermontlifttickets.com to enhance content about lodging and local knowledge for the ski and ride community.
Topics include Woodstock, VT area lodging comparisons, restaurant recommendations, and FAQ's.